Canadian regulators following complaints from owners of Tesla Model 3 and Model Y electric vehicles about heat pump failures have launched an investigation that could force the company to address this issue.
Electrek reports this.
In the northern regions of the United States and Canada, cases of failures in the operation of heat pumps at a temperature of about minus 30 degrees Celsius began to be recorded. The electric car retains the ability to move, but the heating does not work. Some Tesla customers have been forced to replace compressors and valve systems, which would have cost $4,000 without warranty coverage. The company recommends either preheating the electric vehicle to melt the ice at the air duct inlet, or manually removing such a hindrance.
Increasingly, cases of heat pump failures are recorded at temperatures around minus 30 degrees Celsius. The electric car retains the ability to move, but the heating does not work. Frost forms on the windshield when the heat pump is not working, restricting visibility and jeopardizing traffic safety.
Following customer complaints, Tesla may be forced to recall all heat pump-equipped electric vehicles in operation in Canada.